Returns & Exchanges
At Varna, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Varna account and navigate to the 'Order History' section to select the items you wish to return and receive a return authorization.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are unworn, unwashed, and in their original condition.
- 3.Ship the Package
Affix the prepaid shipping label provided in your confirmation email to the outside of your parcel and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.
